Contact Freedom Furniture Australia Customer Service
How to Reach a Person at Freedom Furniture Australia
Verified Contact Information
-
+6 130 013 5588
Customer Service:
-
+6 129 436 3466Freedom Artarmon
-
+6 129 737 9909Freedom Auburn
-
+6 129 948 0238Freedom Balgowlah
Customer Service:
support@freedomcurtainsandblinds.com.au
Investors/ Franchising:
investors@steinhoffinternational.com
Media:
privacy@steinhoff.com.au
Privacy Inquiries
Freedom Furniture Australia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Freedom Furniture Australia Phone Number
+6 130 013 5588
Average Hold Time
Up to 3 minutes
Most Popular Freedom Furniture Australia Email Address
support@freedomcurtainsandblinds.com.au
Issue Resolution Rate
Low (4% reported full resolution)
Freedom Furniture Australia Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Freedom Furniture Australia Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Freedom Furniture Australia Phone Number | +6 130 013 5588 |
| Average Hold Time | Up to 3 minutes |
| Most Popular Freedom Furniture Australia Email Address | support@freedomcurtainsandblinds.com.au |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Freedom Furniture Australia Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to Freedom Furniture Australia | Customer id or account number, email or phone number |
Contact Information
Freedom Furniture Australia Website:
Freedom Furniture Australia Help Center:
Corporate Office Address:
Greenlit Brands
Level 4, 1 Epping Road North Ryde
Sydney,
New South Wales
2113
Australia
Summary of Freedom Furniture Australia Customer Service Calls
1.3K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Freedom Furniture Australia?
Shipping and Delivery Question:
- “Delivery”
- “Mattress delivery”
- “Missing order says it has been delivered and it has mot”
Product/ Service Question:
- Complaint
- “Damaged item again”
- “Damaged chair just delivered”
Request for Information Question:
- “Need to talk about my delivery”
- “Wanting an update on existing enquiry”
- “Check on order”
Return/ Replace Question:
- “Return”
- “Exchange”
- “Incorrect click and collect”
Staff Question:
- “Terrrible service”
- “Customer service complaint”
- “Rude manager”
Payments and Charges Question:
- “Regarding credit”
- “Promo code”
- “Payment for order no.”
Refund Question:
- “Refund on delivery charge”
- “I have paid twice and need to be refunded.”
- “Refund”
Activation/ Cancellation Question:
- “Order cancelled”
- “Cancel order”
- “Order cancellation”
Account Question:
- “My voucher on my file won't come off the balance”
- “My freedom rewards”
- “Unable to pay remainder of my balance because nobody will answer the phone!!!!!”
Cards Question:
- “Gift card”
- “Gift card issue”
- “To use a gift card”
Website/ Application Question:
- “Website down”
- “Curtain install”
- “Online order”
Other Question:
- “Gift voucher not being honoured”
- “Missing glass on side table”
- “Recent order”
Compare Freedom Furniture Australia Customer Service To
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Freedom Furniture Australia