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Contact Freedom Furniture Australia Customer Service

How to Reach a Person at Freedom Furniture Australia

Verified Contact Information
  • +6 130 013 5588

Customer Service:

  • +6 129 436 3466
    Freedom Artarmon
  • +6 129 737 9909
    Freedom Auburn
  • +6 129 948 0238
    Freedom Balgowlah
  • +6 129 450 0221
    Freedom Belrose
  • +6 129 313 8211
    Freedom Moore Park
  • +6 124 365 3166
    Freedom West Gosford
  • +2 721 808 0700
    Holding Company

General Info:

  • +61 180 067 6612
Send Message

Customer Service:

support@freedomcurtainsandblinds.com.au

Investors/ Franchising:

investors@steinhoffinternational.com

Media:

privacy@steinhoff.com.au
Privacy Inquiries
info@steinhoffinternational.com

Freedom Furniture Australia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Freedom Furniture Australia Phone Number
+6 130 013 5588
Average Hold Time
Up to 3 minutes
Most Popular Freedom Furniture Australia Email Address
support@freedomcurtainsandblinds.com.au
Issue Resolution Rate
Low (4% reported full resolution)
Freedom Furniture Australia Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview
PissedConsumer Club

Contact Information

Freedom Furniture Australia Website:

Freedom Furniture Australia Help Center:

Corporate Office Address:

Greenlit Brands
Level 4, 1 Epping Road North Ryde
Sydney, New South Wales 2113
Australia

Summary of Freedom Furniture Australia Customer Service Calls

1.3K TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Freedom Furniture Australia?

Shipping and Delivery Question:

  • “Delivery”
  • “Mattress delivery”
  • “Missing order says it has been delivered and it has mot”

Product/ Service Question:

  • Complaint
  • “Damaged item again”
  • “Damaged chair just delivered”

Request for Information Question:

  • “Need to talk about my delivery”
  • “Wanting an update on existing enquiry”
  • “Check on order”

Return/ Replace Question:

  • “Return”
  • “Exchange”
  • “Incorrect click and collect”

Staff Question:

  • “Terrrible service”
  • “Customer service complaint”
  • “Rude manager”

Payments and Charges Question:

  • “Regarding credit”
  • “Promo code”
  • “Payment for order no.”

Refund Question:

  • “Refund on delivery charge”
  • “I have paid twice and need to be refunded.”
  • “Refund”

Activation/ Cancellation Question:

  • “Order cancelled”
  • “Cancel order”
  • “Order cancellation”

Account Question:

  • “My voucher on my file won't come off the balance”
  • “My freedom rewards”
  • “Unable to pay remainder of my balance because nobody will answer the phone!!!!!”

Cards Question:

  • “Gift card”
  • “Gift card issue”
  • “To use a gift card”

Website/ Application Question:

  • “Website down”
  • “Curtain install”
  • “Online order”

Other Question:

  • “Gift voucher not being honoured”
  • “Missing glass on side table”
  • “Recent order”

Compare Freedom Furniture Australia Customer Service To

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