Freedom Furniture Australia
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Don’t buy from Freedom
Bedside tables were finally delivered to the store for our pick up Wednesday 4th February. We escalated our complaint to Sydney head office and were contacted by Melbourne escalated complaints call centre. Happy to finally receive the goods, but will never buy from Freedom again.
- Friendliness at the store
- No delivery of product
Preferred solution: Deliver product or service ordered
Waiting on delivery, it’s been 4 mths
- Nice products
Preferred solution: Deliver product or service ordered
Delivery time
- Poor customer service
- Long delivery delays
User's recommendation: Direct these problems to Freedom management not store staff
Order
User's recommendation: Don’t buy freedom
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDONT BUY ANYTHING FROM FREEDOM
- Appalling computing and delivery system
Preferred solution: Price reduction
Waiting for my delivery
Preferred solution: Deliver product or service ordered
Bought products
User's recommendation: Save yourself. Don’t buy freedom.
They lie and have no clue when they will deliver
- Bad customer service
- Long delivery delays
Preferred solution: All of the above
Order
Not being able to speak to a person
Preferred solution: Price reduction
Delivery of goods and you have a discount on my item
Preferred solution: Price reduction
Waiting on delivery, it’s been 4 mths
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNothing
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Melbourne, VictoriaOnly buy stock from them that is actually IN STOCK and that you can physically take away with you.
- Friendly service
- Not able to contact customer service department for inquiries
- Customer service non existent
Preferred solution: Deliver product or service ordered
Poor communications, poor service.
Preferred solution: Deliver product or service ordered
- Prev
- 1
- ...
- 16
- 17
- 18
- 19
- 20
- ...
- 31
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Do you have an email address for their Customer Service Dpt - Pls?
Hi Darinda On the bottom of the message I received from the state customer service headed by Donna .email freedom.nsw@***.com. At top of message NSW/ACT.
I was told this is a new dept to deal with ongoing delivery issues.
If this info doesn’t help, I contacted the store I purchased from. Marilyn